Investor Relations Help Desk

AfricanFinancials offers an investor relations help desk ticketing system to streamline your investor relations support.

The investor relations help desk is a centralised digital and social media investor support, chat and ticketing service.

Our dedicated team answers and track investor queries quickly and responsibly. Leaving management to concentrate on their normal jobs.

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African investor relations dashboard

The Four Pillars of what we do

The 4 core pillars of our services and how we work are as follows:-

Security Hosting and Systems

We host on Google Cloud and use many software systems to integrate, centralise and automate content, interaction and reporting with security and functionality priorities. These systems are constantly updated and improved.

Content Management

We help you analyse your content, source it, curate it and then set up and manage systems to efficiently publish content on websites, email and social media always supported by our Dedicated Account Manager and Content Processing Team.

Community Management

We set up systems to respond to our clients’ communities’ responses online irrespective of which digital or social media channel they are on and irrespective of the time of day. Customers expect responsiveness and we provide it.

Analysis and Reporting

We set up and manage real-time online platforms for you to measure the results of digital marketing efforts, however simple or complex. These insights are provided in real time and over the long-term, for digital and social media channels.

Some of the clients we help with their digital communications

Digital Governance

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Practical, hands-on insights from capital markets and data practitioners dedicated to making online investor relations work in African stock markets.

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